Meta Platforms logo is seen on May 22, 2022 in Davos, Switzerland.
Arnd Wiegmann Reuters
Meta Platforms have reportedly fired or disciplined more than two dozen employees and contractors who allegedly compromised and took control of Facebook user accounts, the Wall Street Journal reported Thursday.
In some cases bribery was involved, the Journal reported, citing sources and documents.
The report states that users who have been suspended from their Facebook accounts have often been unable to regain access through traditional means, e.g. B. by contacting Facebook directly. Therefore, some users resorted to finding outside sources who have contacts within Meta who were willing to unlock accounts for them.
In some cases, workers took thousands of dollars in bribes from hackers to compromise or access user accounts, according to documents seen by the Journal. According to the Journal, the terminations or disciplinary measures were taken as a result of an internal investigation.
“People selling fraudulent services always target online platforms, including ours, and adapt their tactics to match industry standard detection methods,” Andy Stone, Meta’s communications director, told CNBC.
According to the report, some of the laid-off workers were employed as contractors by Allied Universal providing security for meta-facilities that were given access to internal employee tools to support the company’s employees.
The tools, the journal reported, were dubbed “Oops,” an acronym for Online Operations, and were originally intended for internal and special-case use. According to the report, the system allowed staff to restore each individual user’s access to their legitimate account.
“People should never buy or sell accounts or pay for an account recovery service as it is against our Terms of Service,” Stone said. “We also regularly update our security measures to combat this type of activity and will continue to take appropriate action against those involved in such schemes.”
Allied Universal did not immediately respond to a request for comment.
Read more in the Wall Street Journal.