At Asca airports, all systems go into peak travel time

Airports Company South Africa (Acsa) says it is “armed” and ready to handle the millions of passengers who will pass through its airports during the upcoming travel load this festive season.

The company noted during a news conference Tuesday morning that the busiest days for departures and arrivals at its key hubs — OR Tambo International Airport (Ortia), Cape Town International Airport (CPT) and King Shaka International Airport (KSIA) — will be Thursday December 15th and Friday January 6th.

Its main focus, through its integrated high-season schedule, is on the availability of key services and infrastructure at airports to ensure reliable and efficient operations.

“This includes elevators, escalators, moving walkways and trolleys, i.e. all the devices required for smooth passenger transport.”

It has also introduced several technology solutions, including e-gates, to streamline passenger processing and shorten queues.

ALSO READ: Last minute flights to Cape Town cost R4,000 each way

Acsa CEO Mpumi Mpofu says the focus is also on “upgrading and expanding” the park’s infrastructure, including replacing equipment that has reached end of life. These include new parking machines to resolve congestion and provide a “more efficient and user-friendly parking process at our airports”.

The company expects its “Acsa app” — with features like flight information and parking fee location details — to provide a more seamless experience for passengers.

“We’ve been working hard to increase our staff, but we’ve also reopened more areas such as lounges and parking garages, and implemented technological solutions and general improvements at our airports to provide excellent service during this holiday season,” says Mpofu.


Commenting on the issue of kerosene shortages experienced by Ortia and CPT during the year, Mpofu said that “kerosene supply challenges are a thing of the past”.

“Inventory levels at these airports fell to alarmingly low levels at times during the year as the supply chain was hit by flooding in KwaZulu-Natal and a shipment delayed at sea en route to Cape Town.

“We are pleased to report that fuel stocks have stabilized and that all of our airports have sufficient stocks to comfortably meet the current peak season demand,” she says.

ALSO READ: China Makes First Domestic Passenger Plane Delivery

“We see no further problems with the availability of kerosene.”

industry recovery

Mpofu says the company’s integrated seasonal schedule will ensure airports are adequately resourced, positioned and equipped to handle the high passenger volume.

“It took months of planning but we finalized our integrated high season plan and implemented it at the end of October.

“Overall, we are pleased with the initially difficult and slow response to the robust recovery in passenger movements and air traffic this year.”

Acsa’s Terence Delomoney (Group Executive, Operations Management) says global air travel is expected to fully recover by 2025.

This is according to information from the Airports Council International (ACI).

“North and South America [are] is expected to fully recover in 2023, while Europe, Africa and the Middle East will recover in 2024 and Asia will not see a recovery until 2025.”

According to Acsa, despite heightened macroeconomic risks, ACI data shows strong demand for air travel, with forecasts seeing continued momentum for the second half of 2022.

“ACI attributes the positive performance to eased health and travel restrictions in many European and African countries, as well as the Americas, leaving room for renewed industry optimism.”

ALSO READ: Price increases: Expect to spend R36k to fly your family to the Cape; R15k for a roof

It notes that global domestic passenger traffic is expected to reach pre-Covid levels by the end of 2023, with full-year 2023 traffic expected to be at 2019 levels.

“Global international passenger traffic will take another year to fully recover and reach 2019 levels into the second half of 2024.”

According to Delomoney, by the end of October the Acsa network had recovered to 70% of its pre-Covid numbers – with 72% of that coming from domestic travel and international travel the rest.

He adds that South Africa is seeing the return of business travel, which boosted traffic, particularly in September and October.

According to Mpofu, the company is looking forward to a successful season, with passengers arriving and returning from their vacation destinations in a stress-free and well-run environment.

Listen to FlySafair’s Kirby Gordon outline the airline’s “rather aggressive” expansion plan (or read the transcript here):

This article originally appeared on Moneyweb and has been republished with permission.
Read the original article here.

READ NOW: Sars passport being piloted at King Shaka International Airport

Leave a Reply

Your email address will not be published. Required fields are marked *